Our approach to trust
You own your data. You control who can see it. Our system is designed to help you secure your data, not to take ownership away from you
How we protect data
We apply current industry best practices in data encryption and cybersecurity across all systems that carry your data
We strive to minimize the collection and retention of data about your interactions with our systems
For data you entrust us with, we keep your data private by default and only allow it to be accessed at your request
Privacy and data ownership
You own your data
Data you upload to us or generate with us is strictly owned by you
Kept private
Data we request from you and gather about you is kept private according to our privacy policy
Limited disclosure
Data is never shared or disclosed except when compelled by law and this is limited to data we have means to access
Content safety and compliance
- 01
Independent reviews
EQUS is actively pursuing SOC 2 Type II and ISO 27001, the independent reviews of how we handle security, availability, and confidentiality, and we will publish each here as it is earned
- 02
Privacy with boundaries
Privacy and control are core to EQUS. They are not a cover for abuse. Some things are wrong for everyone, and no privacy promise changes that
- 03
Prohibited without exception
The clearest line is child sexual abuse material. It is illegal, prohibited without exception, and no setting changes it
- 04
Enforced at the model and platform layer
We enforce this at the model and platform layer. We build on Amazon Bedrock, which blocks this content and reports it to the National Center for Missing and Exploited Children as the law requires, and the foundation models we run refuse it on their own
Third parties when needed
Certain data from or about you must be handled by other organizations
- Payment processorsInvolved in billing you for our services.
- Identity verification providersNecessary to enforce our policies.
Under our control
Systems that handle your data are under our control, even when the infrastructure or software, such as AI models, are not owned or created by us
Carefully selected
We carefully select the systems we use to handle your data
Audited & monitored
We audit and monitor these systems as part of our commitment to your privacy
Authorized access only
Your data stays under our control unless you authorize otherwise
The trust model behind the product
- 01Business modelYou are the customer, your data is not our business
- 02Policy and operationsIndependent audits, internal controls
- 03ArchitecturePrivate data storage, encryption, file-by-file access
- 04 (Coming soon)Cryptographic proofVerification that replaces our word
- 05The promiseNever mined, trained on, or sold
Responsible disclosure
If you suspect a security breach or vulnerability, please contact us
Your data rights
Federal and state laws provide you with rights over the personal data that we hold about you
As a privacy-focused service provider, we embrace your privacy rights and we will comply as required with these laws. Rights and obligations may differ based on where you live
To exercise your rights or ask about your data, contact us.